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Support Hours
We provide support from Monday to Friday. Response times vary based on your timezone and ticket priority.
Business Hours
| Monday - Friday | 9:00 AM - 6:00 PM (EST) |
| Saturday | 10:00 AM - 2:00 PM (EST) |
| Sunday | Closed |
Response Times
| Urgent | Within 2 hours |
| High | Within 4 hours |
| Medium | Within 24 hours |
| Low | Within 48 hours |